Facilities & Support

To support patients and families of those affected by cancer, we have put together a list of useful facilities at the Centre and within the local community, as well as information on support schemes and other services. We are here to help you navigate your journey and want you to feel that you are not alone. Some of the resources available are listed below.

Brewnel’s Coffee House

Staff within Bristol Haematology and Oncology Centre are committed to ensuring that visitors feel welcome and are as comfortable as possible. If you’re looking for a bite to eat or a hot drink, you’ll find Brewnel’s Coffee House in the BHOC reception area on Level 4.

Donate Preloved Books

The Friends of BHOC offer preloved books for a donation of 50p each, with funds supporting the patients, families and staff at the Centre. Pop in to see us in our office in BHOC’s Level 4 reception area or speak to a member of the reception or coffee shop staff to pick up a book and make a donation.

Same Day Emergency Care (SDEC)

The Same Day Emergency Care (SDEC) service within BHOC operates 24/7 for those who are currently receiving, or have recently completed cancer treatment. This service provides telephone advice, assessment and treatment for those patients affected by side effects related to that treatment. SDEC is a nurse-led service that can be accessed on the number 0117 342 2011.

Cancer Information & Support Centre (CISC)

The Cancer Information and Support Centre (CISC) is a free, confidential space located on Level 4 of the Bristol Haematology and Oncology Centre (BHOC), opposite the main reception. It's open to patients, families, carers, and staff and is run by a team of professional Macmillan Cancer Support Workers.

Local & National Support

  • Grief Encounter

    Grief Encounter provides free and professional support to children and families affected by bereavement, life-threatening illness and cancer.

  • It's In The Bag

    It's in the Bag works with the Bristol Testicular Cancer Service to support men with testicular cancer in the South West. 

  • Cancer Care Map

    Cancer Care Map is a simple, online resource that aims to help you find cancer support services in your local area wherever you are in the UK.

  • Information & Support

    Cancer Research UK and Penny Brohn Cancer Care offer information and support for anyone living with Cancer.  

  • Macmillan Cancer Support

    Macmillan Cancer Support is one of Britain’s largest charities providing care, information and financial support to those affected by cancer. 

  • St. Peter's Hospice

    St. Peter’s Hospice is Bristol’s adult hospice caring for local people with incurable illnesses.

  • Look Good Feel Better

    Look Good Feel Better supports people in managing the effect treatment can have on appearance and confidence, offering workshops with industry professionals.

Supporting Cancer Care

Make a donation.

Make a single Donation via our website by clicking on the button below, or if you prefer to use JustGiving then click here. You can also drop into our office to make a donation by cash, card or cheque.

If none of these methods suit, you can post a cheque to us. Remember every £1 raised helps to make such a difference to the comfort and morale of patients and staff. We are all extremely grateful for your support.